Frequently Asked Questions

We've got answers


caregiving is full of unanswered questions—the very reason this website shouldn't be. just click your question, and the answer will appear:

what is a "caringcast?"

a caringcast is a brief, gently spoken micro-podcast of information and inspiration, that you can listen to whenever you like, day or night. you're invitied to click "browse caringcasts," below, to find all published editions.

how can I receive caringcasts?

one-step sign-up is right here. we look forward to welcoming you.

is there ever any charge for caringcasts?

there is never any charge, today and forever.

how soon will I receive your inaugural caringcast?

we’re working on it. because we want you to have the best, we’re fine-tuning informational, technical and emotional issues daily. if you haven't yet asked us to email you caringcasts, tell us where to reach you, and you’ll be among the first to hear our inaugural edition.

I'm new at this—how does a caringcast work?

it's easy: click here to see all our recent caringcasts. select one that interests you, click it, then look for the "listen now" button in the center of the photograph. now just sit back and listen (make sure your volume is on!).

how safe is my email address with you?

we fully protect your email address, and never share it with anyone without your permission. you will never receive unwanted junk email ("spam") from us.

I clicked "subscribe"—why didn't anything happen?

did you reply to the subscription acknowledgment email we sent you? look for it in your inbox, then click the "confirm" link you'll find there. we can't send you any caringcasts until you complete this step.

note: some computers mistakenly send good emails to a junk/spam file, so look in your spam file to make sure our confirm email didn't end up in there—then look in your email program's "help" menu for any instructions to keep us from ending up as spam again.

if you can't find our acknowledgement email, you may have mis-typed your email address originally. try again here.

 

what if I wish to stop receiving caringcasts?

we’ll miss you! simply click the "unsubscribe" link at the bottom of any email from us, and we'll take care of it right away.

why does your site look odd on my computer?

you may be using an outdated internet "browser," like microsoft explorer 6

upgrading internet explorer is free and highly recommended. if you are uncertain, please ask a knowledgeable relative or neighbor to help you. visit microsoft or try this nifty browser you may like even better.

can I hear caregivinghope on my iPhone or iPad?

yes! caregivinghope is configured to work perfectly on your mobile device and your iPad.

do you have an app I can download?

sorry. the goal at caregivinghope is to keep everything as simple as possible, and downloading and learning an app is more added stress than many people can tackle.

what if my caringcast is inaudible?

are your computer speakers on mute? are all the cords plugged in? is the volume level of your computer speakers high enough? don't worry, we archive all caringcasts so you can come back and catch up.

may I send you a topic for a caringcast?

yes! please share your breakthroughs and brainstorms through our companion website, sharewithcaregivers.org.

why was caregivinghope created?

when creative minds encounter tough personal challenges, this is the result. come meet us.

how are you funded?

caregivinghope's start-up is funded through the generosity of private donations, and propelled foward by volunteers working because it's important. an appropriate sponsor is welcome.

are you affiliated with any religion?

caregivinghope is nonsectarian and welcomes all. 

where's all the advertising?

caregivinghope accepts no advertising.

do you accept donations?

yes, thank you. please contact us for more information.

whose photographs appear on caregivinghope?

all images are by former photojournalist and professional sports photographer richard lippman. his pattern-and-color visuals serve as a reminder of beauty in life.

what's in the works at caregivinghope?

we're always planning new features to enhance the emotional support we offer you. suggest an idea, or just stay tuned.

where are you located?

our headquarters is in the beautiful hamlet of montrose, just a few minutes outside los angeles, california.

how can I contact you?

you are welcome to contact us, but please understand our overworked staff may be unable to reply. (that doesn't mean we're not listening, though.) we cannot answer specific questions or respond to emergencies.

for the best way to reach us, please visit our contact page.

to submit an idea for a future caringcast, please visit sharewithcaregivers.org.

to write to us: caregivinghope, 2029 verdugo blvd., suite 212, montrose, ca 91020 usa

to record your voice message: (818) 332-4331 (outside the united states: 00-1-818-332-4331)

why so few capital letters?

you don't deserve to be shouted at. our style is to comfort.